General Terms

Welloop provides a digital platform for sports organizations, including features for administration, team management, communication, scheduling, payments, and insights related to wellbeing and engagement.

The Platform is continuously developed and may be updated, improved, or modified over time.

The Platform provides insights to support decision-making and does not constitute medical advice, diagnosis, or treatment.

Welloop grants the Club a non-exclusive, non-transferable right to use the Platform for its internal operations.

The Club may allow authorized users, such as administrators, coaches, players, and guardians, to use the Platform on its behalf.

The Club is responsible for all use of the Platform within its organization.

The Platform may only be used for lawful purposes and in accordance with these Terms.

The Club shall ensure that users do not copy, resell, distribute, or sublicense the Platform.

It is prohibited to reverse engineer, analyze, or attempt to extract source code.

The Platform must not be used in a way that interferes with its functionality or other users.

Unlawful or harmful content must not be uploaded.

Access to the Platform requires user accounts.

The Club is responsible for managing user roles and permissions.

The Club must ensure that login credentials are kept secure.

Any suspected security incidents must be reported to Welloop without undue delay.

Welloop has the right to update, improve, and further develop the Platform.

Core functionality shall not be materially degraded without reasonable cause.

New features or modules may be subject to additional fees.

The Platform is provided as an ongoing SaaS service.

Welloop does not guarantee uninterrupted or error-free operation.

Scheduled maintenance may affect availability.

Support is provided as agreed between the parties.

Fees are set out in the summary agreement.

Unless otherwise agreed, fees are invoiced in advance.

Payment terms are thirty (30) days.

All prices are exclusive of VAT.

In case of late payment, Welloop may charge statutory interest and/or suspend access to the Platform.

Welloop may adjust recurring fees with at least three (3) months’ notice.

The Club may terminate the service before the change takes effect.

The Platform may include payment-related functionality.

Payment services may be provided by third-party providers and are subject to their terms.

Welloop is not a regulated payment service provider.

Welloop is not responsible for errors or delays caused by third-party providers.

The Club acts as data controller.

Welloop acts as data processor when processing personal data on behalf of the Club.

Processing is governed by the Data Processing Agreement (DPA).

Welloop may process anonymized or aggregated data for analysis, research, and product development.

Certain data may constitute health data and requires a valid legal basis, including consent where required.

All rights to the Platform remain with Welloop.

No ownership rights are transferred to the Club.

The Club retains ownership of its data.

Each party shall keep confidential any non-public information received from the other party.

This obligation applies during and after the term of the agreement.

Welloop’s total liability shall not exceed the fees paid by the Club during the twelve (12) months preceding the event giving rise to the claim.

Welloop is not liable for indirect or consequential damages.

Welloop is not liable for failures caused by third-party services.

Nothing in these Terms limits liability where such limitation is not permitted by law.

Welloop may suspend access to the Platform in case of overdue payment, breach of the agreement, or security risks.

Termination is governed by the summary agreement.

Upon termination, access to the Platform ends at the end of the notice period.

Personal data is handled in accordance with the DPA.

Welloop may retain anonymized data.

Welloop may update these Terms from time to time.

Material changes will be communicated in advance.

If the Club does not accept the changes, it may terminate the agreement.

Continued use constitutes acceptance of the updated Terms.

Neither party shall be liable for events beyond its reasonable control.

The Club may not assign the agreement without Welloop’s consent.

Welloop may assign the agreement in connection with business changes.

This agreement is governed by Swedish law.

Disputes shall be resolved by Swedish courts, with Uppsala District Court as the court of first instance.

The agreement constitutes the entire agreement between the parties.